Terms And Conditions
At zareen.pk our goal is to provide quality material to our valued customers, to keep the products safe in our warehouse we air tight every single item so that the colors and dust could not change the quality of the products. All items we dispatch are double checked by our staff but still for customer pre-satisfaction we have maintained our terms and conditions.
Return / Replacement Policy:
- If broken or wrong item sent to you we will sent new item to you FREE of Cost and you will also keep the broken item.
- Return is accepted only if product is Broken in any form or wrong item is sent.
- If your item is broken then you will need to contact zareen.pk staff within 3 days of receiving parcel, our staff will verify your broken item by asking you photo of parcel and received item. If broken is found we will accept your return.
- If you do not like the design or style of the product after you receive it then we will not accept return in that condition, Please see style of products carefully before placing order.
Money Back Policy:
- We do not return cash money in any conditions, if your return is accepted in any conditions we will give you Zareen Shopping voucher which will be used to shop again on the website.
- Shopping voucher will be given to you for the product cost you returned and not will not include the shipping/delivery cost.
Colors of products:
- Colors of the products may be slightly varied from the photographs due to brightness of your monitor/Screen and lightning effects during photography
Size of the products:
- Do not judge size of the product by pictures, you need to see size details in the product page.
- Due to manual measurement please allow upto 1-2cm or 1-2mm difference in size
Cash on Delivery Conditions:
- Cash on delivery is made Via TCS .
- You will need to pay Cash before receiving parcel from TCS staff.
- In case of any complaints you can follow the complaint instructions mentioned in the parcel .
- There is no Guarantee or Warranty of any artificial products
- We only accept return if item is received broken.
Please be informed that prices of each product changes with time. for the updated prices always visit our website. Old posts on our social profiles may not show same prices as mentioned on our website.